Terms
Last updated: 11 November 2026
1. Who we are
You can reach Our Special World at [email protected]. In these terms, “we” means the operator of Our Special World and “you” means the person buying or using a world.
2. What you are buying
You upload up to 20 photos and, if you like, one song. We turn them into a “world”: a night city you can drive through or watch as an automatic film, delivered as one file that opens in a web browser. It is a digital product made to order for you.
3. Price and payment
The price is shown on our website before you pay: 14.99 in pounds, euros or US dollars, depending on where you are. It is a one-time payment; there is no subscription. Payments are handled securely by Stripe. We never see your card details.
4. Delivery and your right to cancel
Your world is made and delivered as soon as you press Create, usually in about a minute. You download it in your browser, and we also e-mail a copy to the address you gave at checkout (if the file is too large to attach, the e-mail explains how to open your download).
At checkout you ask us to start straight away and agree that your 14-day right to cancel ends once delivery starts. Because each world is made to order, all sales are final. Please read our Refund policy.
5. Your photos and music
You must own your photos and music or have permission to use them, and they must not be unlawful or hurtful to others. You keep all rights in them. You allow us to use them only to make your world. We delete them as described in our Privacy notice.
6. Opening your world
Your world opens without a password, so anyone who has the file can open it. Share it only with the people it is for.
7. Using your world
Your world is for personal use: to keep, and to give to the people you made it for. Please do not resell it or copy our software out of it.
8. Devices
Worlds work in current versions of common web browsers on phones, tablets and computers. Very old or low-powered devices may play them less smoothly. On iPhone, a world is opened through our website in Safari (“Open a saved world”).
9. If something goes wrong
If a payment goes through but we fail to deliver your world, your payment is returned automatically. If you made a mistake or want a change, e-mail us and we will look into it. Nothing in these terms limits the rights the law gives you if a product is faulty, or our responsibility where the law does not allow it to be limited.
10. Changes to these terms
We may update these terms. The version shown when you buy is the one that applies to your purchase.
11. Law
Nothing in these terms takes away the protections your local consumer law gives you.
12. Contact
E-mail: [email protected].